What are the online Member Portal hours of operation?

The online Member Portal hours of operation being Monday to Friday from 8:00 am to 8:00 pm is accurate and reflects the typical hours when members can access services and support through the portal. This schedule ensures that members have ample opportunity to manage their healthcare needs, communicate with customer service, and access important resources during the week.

Accessing the portal outside of these hours may not be possible, as many member portals are designed to operate during specific business hours to accommodate staffing and service availability. While some digital services might offer 24/7 access for basic functions, the specifics of this question indicate that support and full functionalities are limited to the outlined hours, providing a clear and structured access point for users.