Which of the following is a best practice for Dual Eligible Special Needs Plan (D-SNP) enrollments?

A best practice for Dual Eligible Special Needs Plan (D-SNP) enrollments is to assist members in connecting to an in-network doctor if they are not connected to a primary care provider (PCP). This approach is crucial because having a PCP is associated with better health outcomes, as it facilitates coordinated care, regular check-ups, preventive services, and timely interventions. D-SNPs aim to provide comprehensive services to members who are eligible for both Medicare and Medicaid, and connecting members with in-network doctors ensures that they receive the most efficient and cost-effective care tailored to their specific needs.

By helping members establish a connection with a PCP, the plan enhances continuity of care and encourages members to engage with healthcare services proactively. This support assists members in navigating the healthcare system, leading to improved health literacy and overall satisfaction with their healthcare experience.

In the context of D-SNP practices, encouraging reliance on PCPs aligns with the goals of these plans to provide holistic and integrated healthcare for dual-eligible individuals, reinforcing the importance of having a designated primary care provider in managing health efficiently.